Better Buzz Coffee – Scottsdale | Reviews
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Bad service great test but the place is dirty and the women who take orders are so rude.
Owner response
Thank you for your feedback, Elite. We're glad to hear that you enjoyed the taste of our offerings at Better Buzz Coffee. I am sorry the service standards and the staff failed to create an excellent experience. We expect our staff to maintain both a pleasant atmosphere and provide friendly service, so we'll ensure your comments are shared with our team for further review. Your experience is important to us, and we appreciate you bringing this to our attention. If you would like to discuss this further please email me at BBDM.betterbuzzcoffee.com Jayson | District manager
Owner response
Thank you for your amazing review, Lacee! We're thrilled to hear that you enjoyed your experience at Better Buzz Coffee. Keep getting Buzzed with us! Jayson | District Manager
When I’m in town, this is always a must-stop for me and they always deliver. The chili crisp wrap is next-level flavorful with just the right kick, and the Night Sky dark roast is smooth, bold, and exactly what a dark roast should be. Consistency matters, and every visit reminds me why I keep coming back. Reliable, delicious, and worth the stop every single time.
Great experience all around. The cold brew with cold foam was excellent… Smooth, bold, and perfectly balanced. The team was friendly, welcoming, and made the visit quick and enjoyable. Consistently great drinks and service.
staff behind the counter not friendly not very good enthusiasm kind of rude when I asked for Gullten free pastry she said they only have chocolate chip cookies there going to have to get a variety of Gullten free pastry like black and rock up the street banana bread pumpkin bread walnut bread just to name a few I told the girl behind the counter she didn't care they should get Gullten free tortillas for the sandwich wraps at least the staff at black and rock and Dutch brothers have more personality and very enthusiasm even on there first day probably more training is needed and more surgar free options on the blended. mochas with out the powder
Owner response
Hi David! Thank you for sharing your feedback with us. We're truly sorry to hear about your experience at our new Scottsdale cafe. It’s concerning to learn that our staff did not meet the level of customer service we strive for. We appreciate your suggestions regarding more gluten-free and sugar-free options. We value your input as it helps us improve. Thank you for bringing this to our attention. Best, Better Buzz Team
As an experienced and finicky coffee drinker, I ordered a cortado and it was a nice well balanced pour. A little too hot but overall it was quite good. The reason for the average rating is price point. $5 for a cortado is about 25% more than Press. Shouldn't be same price as a cappuccino
Friendly, great service, and good tasting coffee!
First time and Peyton helped me out! Super knowledgeable about the menu a d helped me choose the morrocan cold brew. Delicious! If you like pumpkin spice you will love this one. Also tried the chocolate chip scones. Shout out to Peyton! Thanks again!
Owner response
Soraya Thank you for your wonderful review, Soraya! We're thrilled to hear that you had a fantastic first experience at Better Buzz Coffee and that Peyton was able to assist you in selecting the Moroccan cold brew. It's great to know you enjoyed it along with the chocolate chip scones. We appreciate your shout-out to Peyton and look forward to serving you again soon! Jayson - District Manager
Had a wonderful cup of coffee here, great vibe and service. Zoe was especially hospitable.
Owner response
Christian Thank you for your wonderful review, Christian! We're so glad to hear that you enjoyed your cup of coffee and appreciated the great vibe and service. Zoe is indeed an asset to our team, and we will make sure to share your kind words with her. Keep getting Buzzed with us! Jayson | District Manager
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