Mark Kia | Reviews
Really positive and easy car buying experience. Ended up with a very good car at a very solid value. Buying the car, we worked with Jeff Jacoway, who was knowledgeable and great to work with. And then we worked with Max Kemp in financing, who was equally fantastic. Finally, Kameron was great in helping us address any and all issues around the car. Just a really great team. They each delivered for us. Big thumbs up to each and Mark Kia all around.
Owner response
Thank you for sharing your experience with our team at Mark Kia. It's great to hear the car and service met your expectations. Wishing you the best with your new vehicle.
Robert was amazing! He made buying my car quick and easy. Will definitely return and recommend.
Owner response
Our team appreciates your feedback on your car buying experience. Thank you for recommending Mark Kia. We look forward to assisting you again.
Whatever you do, do not purchase the extra add on plans through Finance! They get you at the end of the deal and not worth it at all.
Owner response
Hello Liz,<br><br>Customer satisfaction is important to us. I would appreciate the chance to discuss your experience with our Finance Team regarding the add-on plans offered during your purchase. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this?<br><br>Best,<br><br>Brian Slack<br>General Sales Manager<br>Mark Kia<br>480-476-7919<br>Brian.slack@markkia.com
My wife and I had a great experience working with Bryson when purchasing our car. He was knowledgeable, patient, and took the time to answer all our questions. The whole experience was smooth thanks to his professionalism and willingness to help.
Owner response
Thank you for sharing your positive experience with our team at Mark Kia. We appreciate your feedback and hope you enjoy your new vehicle.
Andrew was great he really went above and beyond to help us and make sure we went home as happy as possible in a great car!! Would definitely go back for my next car!
Owner response
Our team appreciates your kind words about your experience with Mark Kia. We're pleased you found the right car with us. Thank you for choosing Mark Kia.
I had a great sales experience from Mark Kia. Leased a kia ev9. Robert, my sales manager was very professional and well versed on the auto. Easy sales process. Highly recommend!
Owner response
Thank you for choosing Mark Kia and sharing your experience with the EV9. Our team appreciates your recommendation. Wishing you many good drives ahead.
Jeff was such a huge help in getting us the perfect deal for our new family car, highly recommend working with him and everyone at the Mark Kia location. Thank you so much!!
Owner response
Our team appreciates your recommendation and is glad to have assisted with your new family car. Thank you for choosing Mark Kia.
Andrew and Elmore were so helpful and amazing with helping me find my car! Through out the whole process they were so easy to work with and guided me through everything, I appreciate them so much. They’re the best!
Owner response
Our team at Mark Kia appreciates your kind words. We're glad the car-buying process went smoothly for you. Thank you for choosing Mark Kia.
Work with Angel Vega and made the entire experience the way it should be when getting a new car. He kept me informed constantly and mad the pick up process day as simple as possible. One of the best experiences I’ve had. Kudos
Owner response
Thank you for sharing your experience with our team at Mark Kia. We're glad the process went smoothly for you. Enjoy your new vehicle.
The AC hasn’t been working on our Carnival. I scheduled an appointment and was told they would need to keep the car for 24-48 hours. 72 hours after dropping it off, I call to find out they haven’t even looked at it yet. Thanks Mark KIA!
Owner response
Hello Ashlyn, <br><br>We value your satisfaction and appreciate you taking the time to share your experience. I would like the opportunity to discuss your recent visit to our Service Department regarding the wait time you encountered to inspect the air conditioning in your Kia Carnival. Please email me with your preferred contact information at a time that is best for you. <br><br>Thank you,<br><br>Brandi Delaney <br>Service Manager<br>Mark Kia<br>brandi.delaney@markcars.com
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