Sally Beauty | Reviews

 

4.1
75 reviews
Cassie
Cassie1 month ago

Thanks, Jordan, for all of the kind vibes and helpful info! I appreciate ya :)

Owner response

Hi there! Thank you for the review! We appreciate your feedback and look forward to serving you again soon.

Tel010
Tel0101 month ago

Aggressively “friendly.” You cannot walk in there without them following you around. They don’t ask if you would like help…They ask what you need today and then follow you. When you say Im just grabbing something really quick, I don’t need help. They still follow you. It is very annoying. Can we just shop on our own? Also I’ve been here many times and they all follow you. I don’t ever have a bag or a coat or anything I could use to steal stuff, I don’t think I look suspicious but that’s what it feels like. Like they’re trying to catch you stealing in the guise of being helpful.

Owner response

We’re genuinely sorry to hear about your experience and would love to understand more. Our support team is eager to listen to your concerns and work together to find a solution that meets your needs. Please reach out to them at www.sallybeauty.com/customer-service/email-sally/

Antoinette NM
Antoinette NM3 months ago

I had a wonderful experience. As soon as I walked in a lovely young woman greeted me with a smile. She asked me how my day was and if I needed assistance. She also rang my purchases. I will most definitely be returning there. Sally's is very lucky to have her working there! Great job

Owner response

Hey Beautiful! We appreciate your positive review! Thank you for choosing Sally Beauty and for your continued support. We hope to see you again soon!

Paula Johnson, LCSW.
Paula Johnson, LCSW.5 months ago

Each time, I come into this store to shop I am greeted, the customer service is amazing. Julie goes out of her way to help. Today, I was only going to pick up an order I placed online, however, Julie was so helpful with answering my questions that I spent an additional $25. Thank you for your help Julie! 😊

Owner response

Hey Beautiful! Thank you for your kind words! We're happy to hear you had a great experience and look forward to seeing you again.

Tipsy Pixie
Tipsy Pixie1 year ago

Owner response

We’re so pleased to know you had a wonderful experience! Thank you for being a valued Sally Beauty customer.

Nicole Cox
Nicole Cox1 year ago

Owner response

Thank you for taking the time to leave a review! We’re so happy to hear you had a positive experience with Sally Beauty.

Murda 223
Murda 2231 year ago

Owner response

Thank you for taking the time to leave a review! We’re so happy to hear you had a positive experience with Sally Beauty.

Shannon Bani
Shannon Bani1 year ago

EDM4Evr Young
EDM4Evr Young1 year ago

Very Knowledgable and helpful finding the right hair color w treatment. Certainly can recommend this place!

Owner response

Your satisfaction means the world to us—thank you for sharing your wonderful experience with Sally Beauty!

Mayra Lopez
Mayra Lopez2 years ago

Worst customer service and very under experience personal. They can't even do an even exchange

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