Sally Beauty | Reviews
Thanks, Jordan, for all of the kind vibes and helpful info! I appreciate ya :)
Owner response
Hi there! Thank you for the review! We appreciate your feedback and look forward to serving you again soon.
Aggressively “friendly.” You cannot walk in there without them following you around. They don’t ask if you would like help…They ask what you need today and then follow you. When you say Im just grabbing something really quick, I don’t need help. They still follow you. It is very annoying. Can we just shop on our own? Also I’ve been here many times and they all follow you. I don’t ever have a bag or a coat or anything I could use to steal stuff, I don’t think I look suspicious but that’s what it feels like. Like they’re trying to catch you stealing in the guise of being helpful.
Owner response
We’re genuinely sorry to hear about your experience and would love to understand more. Our support team is eager to listen to your concerns and work together to find a solution that meets your needs. Please reach out to them at www.sallybeauty.com/customer-service/email-sally/
I had a wonderful experience. As soon as I walked in a lovely young woman greeted me with a smile. She asked me how my day was and if I needed assistance. She also rang my purchases. I will most definitely be returning there. Sally's is very lucky to have her working there! Great job
Owner response
Hey Beautiful! We appreciate your positive review! Thank you for choosing Sally Beauty and for your continued support. We hope to see you again soon!
Each time, I come into this store to shop I am greeted, the customer service is amazing. Julie goes out of her way to help. Today, I was only going to pick up an order I placed online, however, Julie was so helpful with answering my questions that I spent an additional $25. Thank you for your help Julie! 😊
Owner response
Hey Beautiful! Thank you for your kind words! We're happy to hear you had a great experience and look forward to seeing you again.
Owner response
We’re so pleased to know you had a wonderful experience! Thank you for being a valued Sally Beauty customer.
Owner response
Thank you for taking the time to leave a review! We’re so happy to hear you had a positive experience with Sally Beauty.
Owner response
Thank you for taking the time to leave a review! We’re so happy to hear you had a positive experience with Sally Beauty.
Very Knowledgable and helpful finding the right hair color w treatment. Certainly can recommend this place!
Owner response
Your satisfaction means the world to us—thank you for sharing your wonderful experience with Sally Beauty!
Worst customer service and very under experience personal. They can't even do an even exchange
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