Luxury Auto Collection | Reviews
Review Photos (13)
Owner response
Hi there, Owen! 🌟 We're so happy you had a great experience with us at Luxury Auto Collection. Your positive feedback means a lot to us. Can't wait to welcome you back in the future!
I bought a BMW 328i from them last year. Drove it off the lot with the fuel light on. Had to get gas. The next day, the check engine light came on. They took care of it. It took three days. They didn't put me in touch with the mechanic and scolded me for calling to check on it. "Listen, you don't need to call here, okay? We'll call you, got it? WE'LL call YOU." I of course had to arrange for rides while the car was gone and was calling because at no point did they call me to give a time update. When I picked up the car, they refused to give me the paperwork from the mechanic saying, "It's all fixed, have a good day. It's all fixed, you're good buddy, we're closing up, it's all fixed." Within a year, I need to put 6k of repairs into it. Bad bushings, worn out brakes, bad alternator stripped the serpentine belt, leaking coolant, tires are bald at this point. Go to a real dealer. Don't look for deals here. Smarmy, rude owner lining his pockets. Pay for the good reputatable dealers. It's worth it in the end, and this owner just flat out does not deserve your money.
Owner response
Hi there! We're so happy to know you had a wonderful experience with us at Luxury Auto Collection. Your satisfaction with our service brightens our day. We can't wait to welcome you back!
Good to work with!
Owner response
Hello 😊 We're delighted to hear you had an enjoyable experience with us at Luxury Auto Collection! Your kind words truly make our team smile. Looking forward to serving you again soon!
After several months of searching, we were thrilled to finally find the exact car and color combination we had been looking for at Luxury Auto Collection in Scottsdale. From the moment we arrived, we were warmly welcomed at the front desk and immediately assisted by Alex. He walked us over to the vehicle and demonstrated impressive knowledge of its history, including details about the previous owner who had traded it in just two days earlier. In our 67 years—and after owning 13 Mercedes-Benz vehicles—we can confidently say this was the best car-buying experience we have ever had. Alex is exceptionally knowledgeable, friendly, and attentive, and there was absolutely no pressure to buy. The entire process was focused on creating a genuine and positive customer experience. Even after the purchase, Alex’s communication has been excellent and consistently responsive. Alex and the entire team at Luxury Auto Collection truly made us feel valued, welcomed, and appreciated. We are extremely impressed with every aspect of the experience—it was simply awesome.
Owner response
Hi Steve! We're delighted that you discovered the ideal car with us at Luxury Auto Collection. 😊 Knowing that your experience with Alex and our team was spectacular means the world to us. We're overjoyed to have been a part of your journey, and we look forward to seeing you again soon!
The team at LAC is absolutely the best! I am a customer and I will be back. If you are looking for a special car and the treatment you deserve, this is the place.
Owner response
Hello Rick! We really appreciate your uplifting words about our team. 😊 It's our pleasure to make certain you get the top-notch service and perfect car. We're super excited to have you visit again!
I had an awesome experience with Luxury Auto Collection, and I’ve got to give a huge shoutout to my salesman Travis. From start to finish he was transparent, honest, and straight up with me — no games, no pressure, just real communication and solid customer service. Travis actually listened to what I wanted, kept the energy high the whole time, and made the process feel smooth and exciting instead of stressful. You can tell he genuinely cares about making sure you leave happy and confident in your purchase. Every question I had was answered clearly, and I always felt like I was getting the full picture. If you’re looking for someone who’s professional, knowledgeable, and brings great vibes to the buying experience, ask for Travis. Luxury Auto Collection definitely earned my business and I’ll be recommending them to anyone looking for a quality car and a team that does things the right
Owner response
Hi Nathan! Your awesome feedback put a big smile on our faces 😊. We're beyond excited that Travis made your car buying experience so positive and stress-free. It's our goal to make everyone feel happy and confident with their purchase. We can’t wait to welcome you back and thank you for recommending us!
Great service
Owner response
Hello! We're delighted to receive such wonderful feedback on our service. It's always a pleasure to ensure our customers have a stellar experience. Thank you for choosing us, and we look forward to seeing you again soon!
A premier car dealer specializing in high-end, exotic, and hypercars, including brands like Lamborghini, Aston Martin, and Bentley. They offer nationwide delivery and financing options also. Ask for Kris or John. You’re in good hands!
Owner response
Hello! We're absolutely delighted to know you felt in great hands with us. It’s wonderful to hear you enjoyed our selection and services. We hope to see you again soon and assist you with another exciting car journey!
Bought a 2021 Porsche Cayman there. Alex was fantastic to work with and the entire process was streamlined and couldn't have been better. Not only would I highly recommend Alex and Luxury Auto Collection I would certainly return for another purchase when and if ready.
Owner response
Hello! We're so pleased to know that your car-buying journey was smooth and enjoyable. Your kind words about Alex and our team light up our day! We can't wait to welcome you back whenever you're ready for the next adventure.
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